Patient Information

Once you and your doctor decide that surgery will help you, it’s important to clearly understand the preparation process, including insurance, necessary forms and medical records.

Explore this informative section to learn more about admission and pre-operative preparation.

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Our office hours are Monday – Friday • 8am – 5pm.

Providers are available to see patients in office Monday – Friday 7:30am – 5pm.

We are usually available to see patients either the same or next day for urgent problems.

Dr. Stuart Patterson, M.D., FRCSC, FAAOS performs surgery on Mondays at the Day Surgery Center in Winter Haven and Wednesdays at Winter Haven Hospital.

Dr. Timothy J. Evans, M.D., FAAOS performs surgery at South Florida Baptist Hospital, Winter Haven Hospital, Lakeland Regional Medical Center and at the Day Surgery Center in Winter Haven.

Ensure you receive and complete your online precheck-in text or email.

Please bring your insurance cards, photo identification, medical records; including x-ray or MRI films, blood work, and nerve tests. Failure to arrive at the designated time may result in your appointment being rescheduled in order to avoid inconveniencing other patients.

Copays and deductibles are payable at the time of service. Acceptable forms of payment are cash, debit/credit card including Visa, MasterCard, AMEX and Discover.

If you need to reschedule this appointment please give us 24 hours notice, or you may be charged a no show fee.

We accept most major insurances, including:

AETNA HMO PRODUCTS **
AETNA MEDICARE OPEN PFFS PLAN
AETNA PPO PRODUCTS
ALLWELL
AMBETTER COMMERCIAL
AMERICA’S CHOICE
AMERIGROUP MEDICARE
AVANTO (FIRST HEALTH)
AUTO LIABILITY WITH ACCEPTABLE COMMERCIAL PLAN
AVMED HEALTH PLANS HMO PLAN **
AVMED HEALTH PLANS PPO / POS PLANS
AVMED HEALTH PLANS MEDICARE HMO PLAN **
BAYCARE SELECT
BCBS PPC PPO PLAN
BCBS TRADITIONAL PPS PPO PLAN
BCBS NETWORK BLUE PPO PLAN
BCBS HMO **
BCBS HEALTH OPTIONS HMO
BLUE MEDICARE PPO
BAYCARE MEDICARE HMO**
CCN NETWORK
CARE PLUS HEALTH PLANS, INC.**
CAREWORKS WORKER’S COMPENSATION
CHAMP VA
CHOICEPLUS (HUMANA)
CIGNA
CIGNA ALLEGIANCE
CIGNA HIGH SPRINGS
CIGNA BAYCARE
CIGNA GREATWEST
CIGNA MEDICARE ACCESS PFFS PLAN
COBRA
CORVEL WORKER’S COMPENSATION
COVENTRY HEALTH CARE – COMMERCIAL INSURED / SELF-INSURED PRODUCTS
COVENTRY HEALTH CARE – NETWORK ACCESS
COVENTRY HEALTH CARE – MEDICARE
DEVOTED HEALTH HMO**
EVOLUTIONS PPO
EVOLUTIONS WORKERS’ COMPENSATION
FREEDOM MEDICARE
GALAXY HEALTH PPO
GALAXY HEALTH WORKERS’ COMPENSATION
GOLDEN RULE – UHC
GREAT-WEST HEALTH PLANS – ALL PLANS
HUMANA PPO, POS, EPO, TRADITIONAL & CHOICECARE
HUMANA GATED HMO **
LONGEVITY MEDICARE
MERITAIN HEALTH
MEDICARE
MEDICARE – RAILROAD
MOLINA HEALTHCARE MEDICARE
MULTIPLAN PPO
MULTIPLAN WORKERS’ COMPENSATION
MULTIPLAN VALUE POINT – DISCOUNT PLAN
OCCUNET
OPTIMUM HEALTHCARE
HERITAGE SUMMIT WORKER’S COMPENSATION
PREFERRED PARTNER CARE
PRIME HEALTH SERVICES, INC MEDICARE
PRIME HEALTH SERVICES, INC. PPO
PRIME HEALTH SERVICES, INC. WORKER’S COMPENSATION
PRIORITY HEALTH MEDICARE
THREE RIVERS PROVIDER NETWORK COMMERCIAL
THREE RIVERS PROVIDER NETWORK WORKER’S COMPENSATION
TRICARE FOR LIFE
TRICARE MILITARY
UMR
UNITED HEALTHCARE COMMERCIAL
UNITED HEALTHCARE MEDICARE
WELLMED **
WORKER’S COMP

** Requires appointment to be scheduled by the referring doctor. Authorization must be obtained prior to the patient’s appointment being scheduled.

Patients requesting electronic copies of their medical records can obtain them free of charge by accessing their patient portal.

Patients requesting paper copies of their medical records must complete a signed release form. The charge is $.25 per page with a request turn around time of 10-14 business days. Records can be picked up with a photo ID; they cannot be mailed. This is to ensure patient confidentiality.

Radiology copies are provided via film or CD depending on the file type available.

Radiology films can be picked up and returned with a signed release and photo ID free of charge.

Electronic radiology copies are provided on a CD with a signed release form and photo ID at $6.50 with a request turn around time of 10-14 business days.

APPOINTMENTS

Our office hours are Monday – Friday • 8am – 5pm.

Providers are available to see patients in office Monday – Friday 7:30am – 5pm.

We are usually available to see patients either the same or next day for urgent problems.

Dr. Stuart Patterson, M.D., FRCSC, FAAOS performs surgery on Mondays at the Day Surgery Center in Winter Haven and Wednesdays at Winter Haven Hospital.

Dr. Timothy J. Evans, M.D., FAAOS performs surgery at South Florida Baptist Hospital, Winter Haven Hospital, Lakeland Regional Medical Center and at the Day Surgery Center in Winter Haven.

AFFILIATIONS
HEALTH FORMS

Ensure you receive and complete your online precheck-in text or email.

Please bring your insurance cards, photo identification, medical records; including x-ray or MRI films, blood work, and nerve tests. Failure to arrive at the designated time may result in your appointment being rescheduled in order to avoid inconveniencing other patients.

Copays and deductibles are payable at the time of service. Acceptable forms of payment are cash, debit/credit card including Visa, MasterCard, AMEX and Discover.

If you need to reschedule this appointment please give us 24 hours notice, or you may be charged a no show fee.

INSURANCE

We accept most major insurances, including:

AETNA HMO PRODUCTS **
AETNA MEDICARE OPEN PFFS PLAN
AETNA PPO PRODUCTS
ALLWELL
AMBETTER COMMERCIAL
AMERICA’S CHOICE
AMERIGROUP MEDICARE
AVANTO (FIRST HEALTH)
AUTO LIABILITY WITH ACCEPTABLE COMMERCIAL PLAN
AVMED HEALTH PLANS HMO PLAN **
AVMED HEALTH PLANS PPO / POS PLANS
AVMED HEALTH PLANS MEDICARE HMO PLAN **
BAYCARE SELECT
BCBS PPC PPO PLAN
BCBS TRADITIONAL PPS PPO PLAN
BCBS NETWORK BLUE PPO PLAN
BCBS HMO **
BCBS HEALTH OPTIONS HMO
BLUE MEDICARE PPO
BAYCARE MEDICARE HMO**
CCN NETWORK
CARE PLUS HEALTH PLANS, INC.**
CAREWORKS WORKER’S COMPENSATION
CHAMP VA
CHOICEPLUS (HUMANA)
CIGNA
CIGNA ALLEGIANCE
CIGNA HIGH SPRINGS
CIGNA BAYCARE
CIGNA GREATWEST
CIGNA MEDICARE ACCESS PFFS PLAN
COBRA
CORVEL WORKER’S COMPENSATION
COVENTRY HEALTH CARE – COMMERCIAL INSURED / SELF-INSURED PRODUCTS
COVENTRY HEALTH CARE – NETWORK ACCESS
COVENTRY HEALTH CARE – MEDICARE
DEVOTED HEALTH HMO**
EVOLUTIONS PPO
EVOLUTIONS WORKERS’ COMPENSATION
FREEDOM MEDICARE
GALAXY HEALTH PPO
GALAXY HEALTH WORKERS’ COMPENSATION
GOLDEN RULE – UHC
GREAT-WEST HEALTH PLANS – ALL PLANS
HUMANA PPO, POS, EPO, TRADITIONAL & CHOICECARE
HUMANA GATED HMO **
LONGEVITY MEDICARE
MERITAIN HEALTH
MEDICARE
MEDICARE – RAILROAD
MOLINA HEALTHCARE MEDICARE
MULTIPLAN PPO
MULTIPLAN WORKERS’ COMPENSATION
MULTIPLAN VALUE POINT – DISCOUNT PLAN
OCCUNET
OPTIMUM HEALTHCARE
HERITAGE SUMMIT WORKER’S COMPENSATION
PREFERRED PARTNER CARE
PRIME HEALTH SERVICES, INC MEDICARE
PRIME HEALTH SERVICES, INC. PPO
PRIME HEALTH SERVICES, INC. WORKER’S COMPENSATION
PRIORITY HEALTH MEDICARE
THREE RIVERS PROVIDER NETWORK COMMERCIAL
THREE RIVERS PROVIDER NETWORK WORKER’S COMPENSATION
TRICARE FOR LIFE
TRICARE MILITARY
UMR
UNITED HEALTHCARE COMMERCIAL
UNITED HEALTHCARE MEDICARE
WELLMED **
WORKER’S COMP

** Requires appointment to be scheduled by the referring doctor. Authorization must be obtained prior to the patient’s appointment being scheduled.

MEDICAL RECORDS

Patients requesting electronic copies of their medical records can obtain them free of charge by accessing their patient portal.

Patients requesting paper copies of their medical records must complete a signed release form. The charge is $.25 per page with a request turn around time of 10-14 business days. Records can be picked up with a photo ID; they cannot be mailed. This is to ensure patient confidentiality.

Radiology copies are provided via film or CD depending on the file type available.

Radiology films can be picked up and returned with a signed release and photo ID free of charge.

Electronic radiology copies are provided on a CD with a signed release form and photo ID at $6.50 with a request turn around time of 10-14 business days.